Terms and Conditions

Terms

Labour charge is currently £40.00 an hour.
Cost of all parts is extra.
Travelling costs are included in our labour charge.

We will tell you what time we expect to arrive. We will endeavour to be punctual. We will endeavour to let you know if we anticipate being late. We cannot be held responsible for delays for any reason. We cannot be held responsible if nobody answers the telephone when we try to contact you. We cannot be held responsible if nobody answers the door when we arrive.

Guarantee

All our work is conditionally guaranteed by us for 2 years from the invoice date. All parts supplied are similarly guaranteed by us for 2 years or, if applicable, by the manufacturer's warranty.

Our guarantee cannot cover "acts of God" such as damage caused by lightning; Circumstances beyond our control such as electricity surges; User abuse such as water spillage or dropping; Overheating caused by lack of ventilation or Damage by animals or children. (These are examples and are not exclusive).

Payment

Invoices must be paid in full on completion of the work by cash or cheque.